Hazel Grove MINI MARKET

Support

We're Here to Help

Questions about an order, a product or one of our services? Real people answer at Hazel Grove Mini Market — by phone, in store or by message.

Call the Store

The fastest way to reach us. Our team answers during opening hours and can take delivery orders, check stock and resolve issues on the spot.

+1 802 896 5754

Visit in Person

Speak to a manager face to face at 64-66 London Road, Hazel Grove. Returns, refunds and complaints are always handled in store with a smile.

Get Directions

Send a Message

Prefer writing? Use our contact form for product requests, wholesale enquiries, feedback or anything else — we reply within one business day.

Open Contact Form

Common Topics

What We Can Help With

Delivery Support

Order status, delivery windows, address changes or missed deliveries — call before midday and we can usually adjust same-day orders.

Parcel Collection Issues

Parcel not showing, collection code lost or a package damaged in transit? Bring your notification to the counter and we'll sort it out with the courier.

Bill Payments & Top-Ups

Keep your receipt for any PayPoint transaction. If a payment or top-up doesn't reach your account, we'll help you raise it with the provider.

Product Quality & Returns

Not happy with a product? Bring it back with your receipt within 14 days for a refund or replacement. Fresh items are replaced no questions asked.

Allergens & Food Safety

Allergen information is available for all deli, bakery and packaged products. Report any food safety concern immediately and a manager will investigate the same day.

Accessibility & Assistance

We help elderly and disabled customers with in-store assistance, priority service at the counter and delivery support. Just ask any team member.

When We're Available

Opening Hours & Response Times

  • Monday – Friday 7:00 AM – 9:00 PM
  • Saturday 8:00 AM – 9:00 PM
  • Sunday 9:00 AM – 8:00 PM

What to Expect

  • Phone & in store: immediate help during opening hours — no ticket numbers, no waiting on hold.
  • Contact form: replies within one business day.
  • Delivery orders: order by 12:00 PM for same-day afternoon delivery across SK7.
  • Complaints: escalated to the Store Manager the same day and resolved within 48 hours.